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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

A 5-star stay linked directly to Pavilion Mall, with a rooftop infinity pool and an 8.8 guest rating across more than 1,600 reviews.

  • Direct access to Pavilion Mall
  • Rooftop infinity pool on the 18th floor
  • Free parking and valet parking
8.8 Great 1647 reviews Booking.com 8.8 · 1647 reviews

About

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree sits on Jalan Bukit Bintang, with direct access to Pavilion Mall and the surrounding shopping and dining district. The hotel is a 9-minute walk from Aquaria and close to the MRT station, making it a practical base for exploring the city.

Guest rooms are designed with a contemporary feel, many featuring balconies with city or courtyard views, coffee machines and air conditioning. The property also includes a fitness centre, an outdoor infinity pool with city views, a restaurant and a bar – a mix that suits both business and leisure stays.

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Direct mall access — Guests can step from the hotel straight into Pavilion Mall, making shopping and dining effortless.
  • Rooftop infinity pool — The 18th-floor pool offers city views and is frequently praised as a standout feature.
  • Central Bukit Bintang location — The hotel is within walking distance of restaurants, the MRT station and a popular night market.
  • Generous breakfast buffet — Guests repeatedly highlight the wide variety and quality of the breakfast spread.
  • High guest ratings — An 8.8 rating from over 1,600 reviews, with rooms and service both scoring 9.1.
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Worth weighing

4 to weigh
  • Pool can be short on shade — The infinity pool is a highlight, but some guests note limited shaded areas.
  • No pets allowed — The hotel does not permit pets, so guests travelling with animals will need to look elsewhere.
  • Check-in window ends at 23:30 — With check-in from 15:00 to 23:30, late arrivals may need to plan ahead.
  • Limited to non-smoking rooms — The entire hotel is non-smoking, which may be a drawback for smokers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Club Suite

King Studio

  • 1 King-size bed

Presidential King Suite

  • 1 King-size bed

King Room

  • 1 King-size bed,2 Single beds
  • Courtyard view
  • Balcony

King Suite

  • 1 King-size bed
  • Shower
  • Air conditioning

Urban Studio

  • 2 Single beds
  • Shower
  • Coffee machine
  • Balcony
  • Air conditioning

Pavilion

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Balcony
  • Air conditioning

Urban King Studio

  • 1 King-size bed
  • City view
  • Shower
  • Coffee machine
  • Balcony

Urban King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Balcony
  • Air conditioning

Grand Deluxe Room

  • 1 King-size bed
  • City view
  • Shower
  • Coffee machine
  • Balcony

Oasis Twin Room

  • 2 Single beds,1 King-size bed
  • Courtyard view
  • Shower
  • Coffee machine
  • Balcony

Club King Room

  • 1 King-size bed,2 Single beds
  • Balcony

Studio

  • 2 Single beds
  • Balcony

Suite

  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Children's menu
  • Welcome drink
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle

Leisure & Wellness

  • Outdoor swimming pool
  • Pool with view
  • Sun loungers
  • Fitness centre

Room Comfort

  • Air conditioning
  • Soundproofed rooms
  • Flat-screen TV
  • Safe deposit box
  • Ironing facilities
  • Free toiletries
  • Carpeted floor
  • AM/FM alarm clock

Services & Extras

  • 24-hour reception
  • 24-hour security
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Paid airport shuttle
  • Free parking
  • Valet parking

Safety & Access

  • Key card access
  • Key access
  • Smoke detectors
  • Fire extinguishers
  • Lift
  • Non-smoking rooms
  • Wi-Fi

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1647 reviews

Guest-rated 8.8/10 from 1,647 reviews

Booking.com · 8.8 · 1647 reviews
8.8Verified guest

“Perfect spot in a stunning area, steps from many restaurants, the centre of KL and the shopping mall. For drinks, try Taps Beer Bar, just a 5-minute walk away.”

8.8Verified guest

“Breakfast was particularly good with a wide variety. The location was great – close to the mall, restaurants, MRT station and a famous night market.”

8.8Verified guest

“The view from our double room was especially nice. The location was magnificent, with Bintang Walk not far and a lake within a 5-minute walk.”

8.8Verified guest

“The room was well-appointed, complete with balloons, fantastic views and comfortable beds – everything we needed. Breakfast was amazing with many choices.”

8.8Verified guest

“Amazing location and amenities, with exclusive access to Pavilion Mall's great food court, and a short walk to Bukit Bintang for easy city exploration.”

8.8Verified guest

“Direct access to the mall, a rooftop infinity pool, and stylish room design.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Shopping: Pavilion Mall is directly connected to the hotel, offering extensive retail and dining options. A short walk leads to the lively Bukit Bintang area.

Eating & drinking: Restaurants are plentiful nearby, including Taps Beer Bar within a 5-minute walk. Guests also mention a famous night market and the MRT station close by.

Nearby sights: Aquaria is a 9-minute walk away, and Bintang Walk is not far from the hotel. A lake is also within a 5-minute walk.

170 Jalan Bukit Bintang, Kuala Lumpur, Kuala Lumpur Federal Territory, 55100, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:30
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
325 rooms

06 — Questions

Frequently asked

Is parking available at the hotel?

Yes, the hotel offers free parking and valet parking.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is until 12:00.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel have a pool?

Yes, there is an outdoor swimming pool, and guests particularly praise the rooftop infinity pool on the 18th floor.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available.

Is breakfast included?

The hotel has a restaurant and guests frequently mention the breakfast buffet, but the policy is not specified. Contact the hotel for details.

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The bottom line

For travellers who want to be at the centre of Kuala Lumpur's shopping and dining scene, Pavilion Hotel delivers with direct mall access, a memorable infinity pool and consistently strong service. The few drawbacks – limited pool shade and no pets – are minor for most guests.

8.8A reliable, well-located choice for those who value convenience and city views.

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